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Price and Service Transparency in a Law Firm

The SRA Transparency Rules require firms to prominently display their price, service information, and formal complaints process on their website. This helps consumers easily compare prices and services, enabling them to make informed choices about legal service providers and creating a healthy, competitive market for legal services.  

This module is designed to help you understand the four key rules of the Transparency Rules: cost information, complaints information, publication, and regulatory information. It also covers the SRA guidance on understanding firm obligations. Additionally, the module explores the detailed requirements for price and service listings, as well the complaints process. 

Through videos, realistic scenarios and knowledge checks, this module harnesses AI and avatars to keep you engaged and aid information retention.    

You might also be interested in our other microlearning compliance module: Carrying Out an Anti-Bribery Audit. 

Learning outcomes

By the end of this module, you will be able to: 

  • demonstrate awareness of the key expectations of the SRA Transparency Rules 
  • understand how the requirements of transparency around price and service should be applied in practice 
How you will learn

Our microlearning offer has been designed to deliver learning that can be easily integrated into your daily schedule.    

The benefits of microlearning modules are that they’re short, flexible, and can be completed on-the-go or at the moment of need.  

Each module takes less than 10 minutes to complete, and these short bursts of focused learning help to ensure the knowledge sticks and can be applied effectively.    

The modules are multimodal, incorporating videos, scenarios, and knowledge check questions to keep you engaged and help you to better retain the information.     

The content itself has been written by our subject matter experts, but we have harnessed AI to enhance the learning experience and improve outcomes.    

Our modules conform to Web Content Accessibility Guidelines 2.1. However, some members may require an alternative version for accessibility purposes. This is available upon request via our contact us form.

No. of items Discount
11 – 19 15%
20 – 29 20%
30 – 39 30%
40 + 40%
£38.59 ex VAT
Type of training
CPD
Format
Microlearning
Level
Intermediate
Who is this for?
Practice managers
Small firms lawyers
Solicitors
Course length
10 minutes
SRA Competence
A1
C2
D3

The experts

Laurence Howland

Expert

View expert bio