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Ethical Decision-Making and Managing Conflicts in Law Firms

As a senior legal practitioner, your role in navigating and mitigating conflicts of interest is crucial to maintaining the integrity and trustworthiness of your firm. Conflicts of interest pose significant risks to your firm’s reputation, as well as its adherence to the SRA Principles and the SRA Codes of Conduct.  

Written by Ben Cattaneo, founder of the Decision-Making Studio, this online microlearning training module will explore the complexities of managing conflicts of interest; explore strategies for effective oversight; and emphasise the importance of fostering a culture where ethical decision-making is prioritised in relation to conflicts. We will also look at the Stop-Reflect-Act framework, exploring how it can be applied at the leadership level to proactively manage and address potential conflicts. 

Through videos, realistic scenarios and knowledge checks, this module harnesses AI and avatars to keep you engaged and aid information retention.  

To further your learning on this topic, please see our other microlearning modules, which are also available as a bundle: 

Have a look at our full course on Professional Ethics to learn about the subject in more depth. 

Learning outcomes

By the end of this module, you will be able to: 

  • apply various ethical decision-making techniques to effectively manage conflicts of interest when they emerge in your practice as a leadership figure 
How you will learn

Our microlearning offer has been designed to deliver learning that can be easily integrated into your daily schedule.   

The benefits of microlearning modules are that they’re short, flexible, and can be completed on-the-go or at the moment of need. Each module takes less than 10 minutes to complete, and these short bursts of focused learning help to ensure the knowledge sticks and can be applied effectively.   

The modules are multimodal, incorporating videos, scenarios, and knowledge check questions to keep you engaged and help you to better retain the information.   

The content itself has been written by our subject matter experts, but we have harnessed AI to enhance the learning experience and improve outcomes. 

No. of items Discount
11 – 19 15%
20 – 29 20%
30 – 39 30%
40 + 40%
£38.59 ex VAT
Type of training
CPD
Format
Microlearning
Level
Introduction
Who is this for?
Practice managers
Solicitors
Course length
10 minutes
SRA Competence
A1

The experts

Ben Cattaneo

Expert
Facilitator

View expert bio