The Law Society’s Conveyancing Quality Scheme (CQS) 2026 training update is available now.

Stay accredited with the trusted training supplier to over 1900 firms. Book now.

Ethical Decision-Making: Navigating Conflicts of Interest (Junior Lawyers)

As a legal practitioner, understanding and managing conflicts of interest is vital to maintaining the integrity of your practice and the trust of your clients. Conflicts of interest can arise in many situations, whether you’re representing multiple clients in a matter, dealing with confidential information, or even in your personal relationships. 

Written by Ben Cattaneo, founder of the Decision-Making Studio, this online microlearning training module will help you to recognise potential conflicts, understand your ethical and regulatory obligations, and apply the Stop-Reflect-Act ethical decision-making framework. 

Through videos, realistic scenarios and knowledge checks, this module harnesses AI and avatars to keep you engaged and aid information retention.  

To further your learning on this topic, please see our other microlearning modules, which are also available as a bundle: 

Have a look at our full course on Professional Ethics to learn about the subject in more depth.

Learning outcomes

By the end of this module, you will be able to: 

  • understand what a conflict of interest involves 
  • use the Stop-Reflect-Act ethical decision-making framework to deal with a conflict of interest in practice 
How you will learn

Our microlearning offer has been designed to deliver learning that can be easily integrated into your daily schedule.   

The benefits of microlearning modules are that they’re short, flexible, and can be completed on-the-go or at the moment of need. Each module takes less than 10 minutes to complete, and these short bursts of focused learning help to ensure the knowledge sticks and can be applied effectively.   

The modules are multimodal, incorporating videos, scenarios, and knowledge check questions to keep you engaged and help you to better retain the information.  

The content itself has been written by our subject matter experts, but we have harnessed AI to enhance the learning experience and improve outcomes.  

No. of items Discount
11 – 19 15%
20 – 29 20%
30 – 39 30%
40 + 40%
£38.59 ex VAT
Type of training
CPD
Format
Microlearning
Level
Introduction
Who is this for?
Junior lawyers
Course length
10 minutes
SRA Competence
A1

The experts

Ben Cattaneo

Expert
Facilitator

View expert bio