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Conveyancing, Property, Residential property , Client care | Online course

CQS 2020 Update bundle (Conveyancing Practice & Risk, Compliance and Client Care)

4 hoursIntermediate

Can you be caught out by SDLT? How confident are you in advising on flood risk and cladding?

By completing the Conveyancing Practice course you’ll have a solid understanding of the basic principles of SDLT and LTT and available reliefs, leasehold property, notices and restrictions, and how to reduce the incidence of requisitions, along with cladding and flood risk, and changes to the TA6.

Are you protecting yourself from the variety of fraud threats that conveyancers face? Are you benefitting fully from effective client communication?

By completing the Risk, Compliance and Client Care course you’ll be up to date with best practice in assessing and managing residential conveyancing risk, and effective client handling.

In easy-to-understand 30-minute modules, you’ll cover everything you need to support your CQS re-accreditation.

Who this is for

Paralegals, Practice managers, Solicitors.

Learning outcomes

SRA competence: A1  +1 more for SRA competence: A1, A2

Conveyancing Practice
By taking this course, conveyancers should have a greater understanding of:

  • providing advice to clients on SDLT
  • audit trailing SDLT calculations
  • providing advice to clients on terms of lease
  • managing requisitions
  • providing advice on flood risk and cladding
  • changes to the TA6

Risk, Compliance and Client Care
By taking this course, conveyancers should have a greater understanding of:

  • mitigating and managing risk on conveyancing files,
  • managing client expectations
  • delivering an appropriate level of service to a client
  • engaging effectively with a lender client
  • identifying property and mortgage fraud warning signs
  • mitigating the risk of fraud
What this will cover

Conveyancing Practice
This course consists of four modules.

  1. 1. Stamp Duty Land Tax and Land Transaction Tax (by Stephen Griffiths)
  2. 2. Leasehold Property (by David Keighley)
  3. 3. Land Registry Notices, Restrictions and Requisitions (by Lorraine Richardson)
  4. 4. Hot Topics (by Anna Newport)

Risk, Compliance and Client Care
This course consists of four modules.

  1. 1. Understanding Risk (by Tom Horrocks)
  2. 2. Client Care (by Tracey Calvert)
  3. 3. Lender Client Care (by Tracey Calvert)
  4. 4. Fraud (by Tracey Calvert)
How you will learn

Course format
This interactive online training consists of the following elements.

  • An interactive course presentation, with a variety of quizzes and practice scenarios to test understanding of the material.
  • Online assessment.

Accessibility versions are available upon request via

In order to pass the assessment you must achieve a mark of 80%. The assessment can only be taken a maximum of three times before the course must be taken again.

Each course will take approximately 2 hours to complete, excluding assessment.