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Disability Equality: Improve the Experience of Disabled Clients in Day-to-day Practice (23/05/2022)


This course will run on 23 May 2022 between 10:00-12:00.

Click start to access the welcome page, this is where you will find the links to join the sessions.

Course Description


  • 2 hours
  • Foundation
The legal profession needs practitioners who are more mindful of and responsive to the needs of their disabled clients. This interactive and thought-provoking training seeks to challenge and change participants’ existing values and beliefs in relation to disability equality.This live webinar, scheduled on Monday 23 May 2022 at 10:00-12:00, will support practitioners to adopt more inclusive working practices to improve client care through the provision of a more bespoke service to their disabled clients.Karen Sullivan has worked in the field of disability equality for over twenty years as an Inclusion Manager and Special Needs Advisor in an educational context. She has designed and successfully delivered a wide-ranging training programme in the field of disability equality training to highly diverse audiences including headteachers, nursery owners, managers, teachers, parents/carers, childminders and early years practitioners.

Learning outcomes

After attendees the session, attendees will:

  • Have reflected on their own values, beliefs and attitudes in relation to disability equality and the implications for practice.
  • Have gained a working knowledge of the social and medical models of disability and the core values and beliefs which underpin them.
  • Be able to recognise the difference between these models.
  • Understand how the use of language can unintentionally reinforce stereotypes and negative perceptions of disabled people.

What this will cover

This two-hour long interactive virtual session will cover the following:

  • Overview of the key features of the social and medical model of disability.
  • Consideration of respectful language – examining different ways to describe disability/impairment which are inclusive and reflect the social model of disability.
  • Opportunities for participants to reflect on unconscious bias and their own understanding of disability to challenge potential negative perceptions and improve practice.